Need help?
Frequently Asked Questions
Orders & payment
You can pay cash on delivery, or by debit/credit card through Paymob at checkout.
Yes — orders over LE 3,000 get free shipping.
Every product page shows the expected delivery date for your order, right under the Add to cart button.
Exchanges & refunds
Yes. You can request an exchange or refund within 14 days by contacting our customer service, or start it from our Returns & Exchanges page.
Sizing
Tap “Find my size” on any product page and enter your height and weight — we’ll recommend the best size and select it for you.
Help
Our team is available 24/7 at support@junejoy.net or +20 104 478 8638. You can also use our contact form.
